🚨 Screen Messages & Scams

What to Do When Messages Appear on Screen

Practise spotting scams, understanding genuine warnings, and knowing exactly what to do — with 10 interactive simulations.

📋 How to use this page:

Open each scenario, look at the screen message, then choose what you would do. You'll get instant feedback and a tip to help you remember.

🔑 Quick Reference — Golden Rules

📞

Microsoft, BT, Amazon — they will NEVER call you about your computer

🎁

If you didn't enter a competition, you haven't won anything

🔗

Check email addresses carefully — scammers change one letter

⏱️

Scams create urgency — "act now!" Real messages don't rush you

🔒

Real updates come from your device Settings — not website pop-ups

🚪

When in doubt — close the window and don't look back